QUALITY POLICY STATEMENT

CAFÉ OLÉ & FRIENDS, a restaurant company specializing in the food service industry, has established an Integrated Quality and Environmental Policy, in accordance with the requirements of ISO 9001:2015 and ISO14001:2015 standards, based on the following principles and general objectives:

  1. Achieve a leading position in the industry and be a benchmark for its commitment to the quality of its products and services, pollution prevention, occupational risk prevention, and the full satisfaction of all stakeholders: shareholders, employees, customers, suppliers, public authorities, and the social environment where it operates.

  2. Reduce the environmental impact of its activities by minimizing impacts on the natural environment and waste generation, managing unavoidable waste appropriately, and reducing energy consumption.

  3. Establish a commitment to prevent worker harm and health deterioration and foster a philosophy of continuous improvement in quality, environmental, and occupational health and safety aspects.

  4. Ensure full compliance with applicable legal and regulatory requirements, as well as those voluntarily subscribed by the company as part of its corporate responsibility strategy.

  5. Provide adequate human and material resources, extending the use of environmentally friendly products, occupational safety assurance, and resource conservation throughout the organization, sensitizing employees through training, and contractors and suppliers via communications and information.

  6. Provide the necessary means to facilitate worker participation and consultation.

This policy will be disseminated by Management throughout the organization using appropriate communication means to ensure that it is understood and adopted by all personnel. Management is committed to periodically reviewing the Integrated Management Policy, adapting it to new organizational, environmental, or market requirements as they arise, and ensuring its availability to interested parties at all times.